Terms and Conditions for Boutique Suite Design

Get to know the rules and guidelines that apply when using our boutique-style suite interior design services and website in Malaysia.

February 25, 2026

Acceptance of Terms

By using this website or our services, you confirm that you agree to these terms. Please read them carefully before interacting or sharing information on our platform.

Definitions

Below are definitions to help you understand the terms used throughout this policy.

  • ‘Company’ refers to our boutique-style suite interior design business located in Malaysia.
  • ‘User’ or ‘you’ refers to individuals accessing or interacting with our website and services.
  • ‘Services’ includes consultation, design, and information offered online and offline by our company.
  • ‘Content’ includes all written, visual, and multimedia materials shown on our website.

Use of Our Services

Our services and website are intended for personal, non-commercial use. Misuse or unauthorized commercial activities are not permitted.

Eligibility

Only individuals over 18 are eligible to use or contract our interior design services in Malaysia.

Proof of age may be requested when necessary.

User Responsibilities

Users are expected to act responsibly and lawfully on our website and with our services.

  • Provide accurate and up-to-date information as needed.
  • Respect intellectual property rights of all content shared or viewed.
  • Abide by all relevant laws and regulations as a website or service user.
  • Report any security breaches or improper use immediately.

Prohibited Uses

Certain activities and uses are expressly forbidden on our platform.

  • Posting unlawful, offensive, or misleading content in any form.
  • Unauthorized copying, altering, or distribution of content or design assets.
  • Engaging in fraudulent or harmful conduct affecting the company or users.
  • Attempting to disrupt service operation, including hacking or introducing malware.
  • Collecting user data without consent or for non-service purposes.

Intellectual Property Rights

All original designs, content, and visual materials are owned by the company or licensed appropriately. Use, reproduction, or distribution without prior written consent is strictly prohibited except for limited personal reference.

User Content

Any content submitted by users is reviewed and may be removed if it violates guidelines or local laws.

User Content Rights and Use:

By submitting content, you affirm you have the right to share it, and grant us permission to use it for service provision or marketing—with attribution where feasible.

Privacy Commitment to Users

User privacy is vital to us. We adhere to Malaysian and international data standards, as detailed in our separate Privacy Policy. Read Privacy Policy

Disclaimers and Limitations of Liability

Results may vary across projects. We do not guarantee specific outcomes or timelines beyond what is written in a service agreement.

No Warranty Provided:

While we strive for consistency, design processes can include variables outside our control. We provide insights and options, but outcomes depend on client choices and circumstances.

Limitation of Liability

The company is not liable for indirect, incidental, or consequential damages arising from the use of its website or design services.

Indemnification

You agree to indemnify our company against third-party claims resulting from your breach of these terms or misuse of our services.

Dispute Resolution and Arbitration

We encourage resolving concerns amicably before formal steps. See how disputes are addressed below.

Arbitration

If disputes arise, both parties agree to submit to confidential arbitration under Malaysian law.

Court options remain available for unresolved cases or statutory requirements.

Online Dispute Resolution Resources

You may access Malaysian government ODR resources or consumer platforms for additional assistance as needed.

See Disclaimer Page: See Disclaimer Page

Governing Law and Jurisdiction

This agreement is governed by the laws of Malaysia. Courts located within Malaysia have exclusive jurisdiction.

Termination

We reserve the right to suspend, restrict, or terminate services or access based on violations or misuse.

Modifications

Service terms may update periodically. Continued use implies acceptance of any changes made.

Severability

If any provision is found invalid, this does not affect the validity of remaining terms.

Entire Agreement

These terms represent the agreement between you and our company regarding services and website use.

Contact for More Information

Feel free to reach out with questions about these terms or our interior design services.

Email Address: content@krystalovos.sbs

Phone: +60 125-388 4446

Office Address: Regus - Kuala Lumpur KL Sentral, Level 8, Kuala Lumpur 50470 Malaysia

Effective Date: February 25, 2026

Version: 2.6